Inside Sales Executive
Job Description – Inside Sales Executive
Bolt.Earth is India’s largest EV tech company that works with enterprises across the automotive shared mobility value chain to enable and accelerate their smart vehicle journeys. Founded in 2017, we empower all 2 and 3-wheeler electric vehicles through AI-integrated IoT solutions that make them safer, more intelligent, and connected. We are backed by blue-chip investors like Union Square Ventures and Prime Venture Partners.
Roles and Responsibilities
• Lead Generation: Proactively identify and qualify potential leads through various channels, including inbound inquiries, outbound prospecting, and marketing campaigns.
• Customer Engagement: Initiate contact with leads, establish rapport, and build relationships through phone calls, emails, and other communication channels.
• Needs Analysis: Conduct thorough needs assessments to understand the requirements of prospects and propose appropriate solutions to address their specific needs.
• Product Knowledge: Develop a deep understanding of our products and services to effectively communicate their value propositions to potential customers.
• Sales Presentations: Deliver compelling sales presentations tailored to each prospect's needs and present the benefits and features of our offerings effectively.
• Quota Attainment: Meet and exceed monthly, quarterly, and annual sales targets as set by the sales management team.
• Objection Handling: Address customer concerns, overcome objections, and provide viable solutions to maintain a positive sales momentum.
• Pipeline Management: Accurately update and maintain sales pipeline data in CRM systems, ensuring it reflects current opportunities, sales stages, and expected close dates.
• Collaboration: Collaborate with other members of the sales team, marketing, and product development to optimize sales efforts and enhance overall customer experience.
• Market Research: Stay updated with industry trends, competitive offerings, and market changes to effectively position our products and services.
• Customer Support: Provide post-sales support to clients, ensuring their satisfaction, resolving any issues, and promoting upselling or cross-selling opportunities.
• Proven Sales Track Record: Demonstrated success in achieving or exceeding sales targets in an inside sales or outbound calling environment.
• Excellent Communication Skills: Strong verbal and written communication abilities with a high level of persuasiveness and professionalism.
• Customer-focused: A customer-centric mindset with the ability to understand and address customer needs effectively.
• Sales Techniques: Familiarity with modern sales techniques, objection handling strategies, and the ability to adapt them to different scenarios.
• Resilience: Ability to handle rejection and maintain a positive attitude while pursuing sales objectives.
• Time Management: Strong organizational and time management skills to prioritize tasks and manage a high volume of sales activities.
• Technology Proficiency: Experience with CRM systems, sales software, and proficiency in Microsoft Office applications.
• Team Player: Ability to work collaboratively with cross-functional teams to achieve collective goals.
• Bachelor's Degree: A bachelor's degree in business, Marketing, or a related field is preferred but not mandatory.
• Ethical Conduct: Maintain the highest ethical standards in all business interactions